Tips on Writing ADA Stories
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Introduction: This fact sheet is designed to go beyond the AP Stylebook when writing and speaking about people with disabilities. The Americans with Disabilities Act and other civil rights laws encourage a paradigm shift in the way society views people with disabilities. When you report, you are encouraged to do the same by portraying people with disabilities as the valuable, equal and contributing members of society that they are.
When people with disabilities are interviewed, presented and talked about positively on TV and radio and in newspapers and magazines, this practice goes a long way in opening attitudes for change.
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Story Sources: When reporting on disability issues and people with disabilities, remember that they are just like everyone else. Careers, economic level, and lifestyles are different for each of them. They are individuals with friends, significant others, spouses, children, families, jobs, hobbies, likes and dislikes, challenges, joys and so on. Confining yourself or your story to one presupposed idea or image of the 54 million individuals in the United States with disabilities is limiting.
Use people with disabilities as your sources for any story wherever possible. Asking someone to speak on someone else's behalf, unless your source indicates an inability to speak, is not a preferred method. Unless it's central to the article, someone's disability does not have to be mentioned at all. Similarly, it's not always necessary to describe someone's red hair or blue eyes.
Keep an open mind. Although some people with disabilities have serious illnesses, not everyone with a disability is sick, collects a benefits check, or sits at home alone all day, depressed, with nothing to do.
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Omit Stereotypes: People with disabilities are not courageous, heroic or brave by riding the bus or subway, working, taking a class, grocery shopping, or heading for the mall or museum. People with disabilities don't consider themselves "special." Most likely, they won't be able to "overcome" their disabilities, nor do they live their lives "succeeding in spite of" them. People with disabilities are not always kind, upbeat, cheerful, "good for morale," or unfailingly polite.
"Pity" and "charity" don't belong in a story. This attitude is a throwback to days when people with disabilities were viewed within a "medical model" that said people with disabilities should be treated as patients. They were seen as sick and broken. They had to be "fixed" and made well in order to fit into society. Similarly, the outdated "charity model" says "help these poor people" who can't help themselves. Today, people with disabilities feel comfortable with the way they are.
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Tone and TerminologyWhat to Avoid: Some disability advocates use the term "super-crip" to describe subjects of stories (usually referring to athletes with disabilities) where the writing style overemphasizes how people with disabilities succeed. Some advocates have coined trendy phrases to describe various disabling conditions, such as "physically challenged" and "mentally challenged." However, these words describe swim meets and chess games more accurately. Instead, use person-centered language.
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Person-Centered Language: People with disabilities can describe themselves in any terms they wish. Some think "gimp" or "crip" is acceptablebelieving if they themselves use the words, the derogatory sting will go away. On the other hand, mainstream disability groups endorse and support person-centered language as an alternative, which de-emphasizes the condition and emphasizes the person.
Here are examples of positive, empowering words and their outdated, negative counterparts:
Current Outdated person who is blind
someone with low vision
someone who is visually impairedthe blind person who is deaf
hard-of-hearingthe deaf person who is disabled
who has (fill in disability)
crippled, handicapped,lame, halt, deformed, victim, afflicted, epileptic, cerebral palsied, etc. non-disabled person
person without a disabilitytemporarily able-bodied, normal person, handicapper, "differently abled" (and other trendy terms) wheelchair user
person who uses a wheelchairwheelchair-bound, confined to a wheelchair person with mental retardation
person who is developmentally disabledretarded, mentally defective person with a psychiatric disability crazy, nuts seizure fit unable to speak
uses synthetic speechdumb, mute successful, productive "overcame his/her disability" person of short stature dwarf, midget person with a learning disability the learning disabled says she has a disability admits she has a disability person who no longer lives in an institution the deinstitutionalized
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Interviewing Guidelines: Here are some guidelines for personal interviews.
- Converse directly with the person who has a disability, not to a companion or sign language interpreter. Use the same interviewing techniques and manner as you usually do. Speak in relaxed, everyday tones.
- If appropriate, sit in a chair at eye-level with the person. You and your source will be more comfortable.
- Always introduce yourself to people who cannot see you. Otherwise, they won't know you're there.
- Listen fully and carefully to what someone says, particularly if he or she has speech difficulty. Using close-ended questions or paraphrasing is helpful. If necessary, follow up in writing.
- When talking with someone who is deaf or hard of hearing, be careful not to inadvertently cover your mouth with your hand, as some individuals lip-read in addition to using an interpreter. You want him or her to understand what you say.
- Ask before offering to help someone with a disability. Some suggestions: Someone's wheelchair is considered his or her personal space. Don't lean on it; ask whether the person needs or wants mobility assistance. If you want to serve as a guide for someone who is blind, ask them what to do before taking their arm and leading them somewhere. Service and guide dogs are not pets. Always ask the person whether it would be OK to pet the animal.
- If in-person or telephone interviews are not feasible, use letter,
TTY, or e-mail.
- Sources:
If you have specific questions unanswered in these tips, contact Jennifer Eckel at jeckel@cessi.net.
Fact Sheet--"Communicating With and About People with Disabilities," the President's Committee on Employment of People with Disabilities, October 1995.
Brochure--"Language Guide on Disability," the California Governor's Committee on Employment of People with Disabilities, October 1990.
Booklet-- Cohen, Judy. "Disability Etiquette: Tips on Interacting with People with Disabilities. Eastern Paralyzed Veterans Association and Access Resources, 1998.
Tari Susan Hartman and Mary Johnson. "About All Those Language Guidelines." In Making News: How to Get News Coverage for Disability Rights Issues. The Advocado Press, 1993, pp. 155-157.

